Frequently Asked Questions – New Age Marketing

What services do you offer?

We offer a full range of digital marketing services: SEO, Google Ads management, social media marketing, email marketing, content marketing, lead generation, conversion optimisation, sales automation, customer support solutions, customer retention, WhatsApp marketing, and website design.

Do you work with small businesses?

Yes. Our AI-powered approach means we can offer premium marketing services at prices that small and medium businesses can afford. We have packages starting from R3,499/month.

What industries do you serve?

We work with businesses across all industries: e-commerce, professional services, real estate, healthcare, education, hospitality, manufacturing, retail, and more. Our team adapts to your specific industry, audience, and market.

Are you based in South Africa?

Yes. We’re based in Centurion, Pretoria (Unit 31 Oxford Office Park, Bauhinia Street, Highveld Techno Park, 0167). We serve businesses across South Africa and understand the local market, competition, and regulatory requirements.

Pricing & Contracts

How much do your services cost?

Each service has its own pricing tiers. For example, SEO starts at R7,999/mo, social media at R4,999/mo, email marketing at R3,999/mo. We also offer bundle packages that combine multiple services at discounted rates. Visit our pricing page for full details.

Is there a contract or lock-in period?

No. All our services are month-to-month. You can upgrade, downgrade, or cancel at any time with no penalties or lock-in fees.

Can I combine multiple services?

Yes. We offer bundle packages that combine services like SEO, social media, email, and lead generation at a discounted rate. You can also build a custom package. Contact us for a tailored quote.

Do you offer a free trial?

We offer a free marketing audit – a comprehensive analysis of your digital presence with specific recommendations. This shows you exactly what we can do before you commit to any services.

How It Works

How do I get started?

1. Request a free marketing audit
2. Receive your custom analysis and recommendations
3. Choose the services you need
4. We get to work – setup typically takes 3–5 business days

What reporting do I get?

All packages include regular reporting. Starter packages get monthly reports. Growth packages get weekly reports plus dashboard access. Premium packages get real-time dashboards with custom reporting.

How quickly will I see results?

It depends on the service. Google Ads and social media campaigns can show results within the first week. SEO and content marketing typically show significant results within 60–90 days. Lead generation starts delivering leads as soon as campaigns are set up.

Will you replace my existing team?

No. We work as your outsourced marketing team. If you have an in-house team, we complement their work. If you don’t, we handle everything for you. Many clients use us as their complete marketing department.

Technical & Compliance

Is my data safe?

Absolutely. All client data is stored securely, encrypted in transit and at rest. We’re fully compliant with South Africa’s Protection of Personal Information Act (POPIA).

Can you integrate with my CRM and tools?

Yes. Our premium packages include integration with popular CRM systems, email platforms, e-commerce systems, and other business tools.